Online Shop
This website is just a medium to show case our products and services to our esteemed customer and prospective customer.
Privacy Policy
We do not sell, transmit or pass on any of your order/personal details (especially email addresses) to any third party companies, without your express permission.
Availability
All products sold are subject to availability. If an item is out of stock, when ever possible, you will be advised within 24 working hours. when the goods are ready to be dispatched, unless stated otherwise.
Free Gifts
Incase of special bonus Free gifts will be despatched after 28 days. Allow 14 days for delivery, or pick at our shop.
Guarantee
All products have a 12 months manufacturers guarantee. Where a product develops a manufactures fault within 28 days of receipt, we will exchange it for a new one. Where a product is exchanged, but then later found to have a fault caused by the customer (e.g. liquid contamination/drop damage), the customer will be liable for the SIM free cost of the replacement. Any such cost will be debited from the credit/debit card details supplied.
Where a manufacturers fault occurs after 28 days and within 12 months of purchase, the product will need to be sent for repair.
Delivery - Mobile Phones & other goods
Once contact our hot line, our representative will communicate with you our payment terms.
Delivery - Accessories
Accessories will be delivered within 48hours of placing the order, unless notified otherwise.
Delivery Times
Delivery times are 9.00am 5.00pm Monday to Friday. (Saturday deliveries cannot be guaranteed). Most deliveries require a signature upon receipt. If no one is available to sign for the order, a card will be left and re-delivery can be arranged. We cannot accept responsibility for delays in the postal system.
Right to Cancellation
If you are purchasing Goods or Services for private use, you have the right to cancel within 3 days of receipt of the Goods or Services.
If you decide to cancel the Goods or Services you must return the Goods to us and notify us in writing of your wish to cancel any Services to:
Affordables Comm.,
Suit 12 Nucleus Plaza,
18, Olayeni Street ,
Off Kodesoh Street,
Computer Village
Ikeja, Lagos .
Nigeria
.
Goods must be returned to us in the same condition as they were delivered to you. (including all packaging and any free accessories / promotional items). If the Goods are not returned in the same condition as they were delivered, we reserve the right to charge you for any resulting loss in value.
Returns
If you have to return any product please call or e-mail for assistance. All refunds or replacements will be dealt with expediently. In the event you have to return any item, whether faulty or not, it is the customer's responsibility for the safe return of all goods with original packaging.
Additional Stock Items Additional items, such as accessories and or promotional products, supplied free of charge, are subject to availability. We reserve the right to substitute or withdraw them at any time. Promotional products will be sent separately, normally within 28 days of connection.
Pricing
We cannot accept responsibility for errors published on our web site or promotional material.
Prices, promotions and tariffs may have to be withdrawn or changed without notice. If any change occurs in the period after you have placed an order that is not in your favour we will contact you prior to proceeding with your order. It is important that you fax or email all necessary proofs to us immediately so orders are processed without delay.
Additional Payments
Where additional payments are required from you as laid out in these Terms and Conditions, you will be contact.
Not withstanding the above conditions your statutory rights are not affected.
Further Information
Further information may be obtained from the Contact Us page. |
